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Shipping Policy

Effective Date: 5/1/2025

Thank you for shopping with The Chutney Guru!
We are committed to delivering your chutneys safely, quickly, and with lots of care.

Order Processing Time

  • Orders are typically processed within 1–3 business days after receiving your payment.

  • Orders placed on weekends or holidays will be processed on the next business day.

 

Please note: Processing times may occasionally vary during peak seasons or promotions.
We will notify you if any unexpected delays occur on our end.

Shipping Locations

  • We currently ship within the United States only.

  • We do not offer international shipping at this time.

Shipping Rates & Free Shipping

  • Orders over $100 qualify for free standard shipping (USPS).

  • For orders under $100, shipping costs are calculated at checkout based on your order's weight, size, and delivery location using USPS shipping rates.

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You will see your final shipping cost before completing your purchase.

Local Pick-Up Option

  • We offer free local pickup in Fairfield, Iowa.

  • Pickup Location:
    📍 1810 Simula Ln, Apt 1, Fairfield, IA 52556

Delivery Estimates

  • Standard USPS shipping usually takes 2–7 business days after your order has been processed, depending on your location.

  • You will receive an email confirmation with a tracking number once your order ships.

  • Please be aware: Delivery times are estimates and may vary.

Potential Shipping Delays

  • While we work hard to ensure prompt delivery, The Chutney Guru is not responsible for shipping delays caused by:

  • Carrier delays (e.g., USPS delays)

  • Weather conditions

  • Holidays

  • Natural disasters

  • Other circumstances beyond our control

  • We appreciate your patience if unexpected delays occur.

Incorrect Shipping Information

  • Please double-check your shipping address before completing your purchase.
    We are not responsible for orders lost or delayed due to incorrect addresses provided at checkout.

  • If you notice an error after placing your order, please contact us immediately at Hello@theojas.life — we’ll do our best to update your information before shipping.

Incorrect Shipping Information

  • If you have any questions about shipping, delivery, or anything else, please reach out:
    📧 Zan@thechutneyguru.com
    📞 (319) 224-0937

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